For platforms, chains, and networks
Own your patient agent layer. Skip the year of building it.
AIDN gives product teams at healthcare platforms a fully configurable, transparent patient agent layer on WhatsApp. Plug it into your stack, shape every rule, and recover the patients your funnel is losing, without burning a roadmap quarter building it.
Configurable · Transparent · Portable · GDPR & POPIA aligned
AIDN agent creation demo
Built for multi-location healthcare
One patient layer for every care network.
AIDN connects telehealth platforms, clinic chains, DSOs, aesthetics groups, and provider networks to one configurable patient agent layer.
Conversion layer
You spend to fill the funnel, then lose people on the way to conversion.
See where demand leaks, where patients stall, and where AIDN keeps the journey moving.
Funnel spend
Ads, referrals, forms, calls, and WhatsApp clicks.
Drop-off zone
Without a layer in between, interest cools and bookings never happen.
AIDN layer and Controlled answers
Answers, qualifies, guides, collects, and escalates when needed.
Manual handoff
Edge cases route to a human teammate instead of stalling the chat.
Conversion action
Patient books, prepares, follows up, or gets escalated.
AIDN operating layer
Turn demand into booked, prepared, followed-up patients.
AIDN sits between campaign spend and care delivery, keeping answers, handoffs, and write-backs visible.
Catch the leak
Instant answers before interest cools.
Keep control
Prompts, rules, and handoffs stay transparent.
Close the loop
Bookings, intake, aftercare, and re-engagement connect back.
Why platforms choose AIDN
Control at your scale, without the build.
01
You own the brain
Prompts, rules, and knowledge are visible, editable, and portable. Your team changes what it needs, when it needs to.
02
One channel, fully orchestrated
Agents and human reps work on the same WhatsApp thread, one number, and full context.
03
The whole journey, not one bot
Reception, intake, and aftercare agents work together across booking, qualification, and re-engagement.
04
Built for healthcare
GDPR and POPIA aligned, with SOC 2, ISO 27001, and HITRUST posture inherited through our infrastructure.
GDPR & POPIA alignedSOC 2 · ISO 27001 · HITRUST postureZero data retention on the model layerHosted on Aptible
The whole journey
Three agents, one continuous patient relationship.
Every agent runs on your brand, reads from your records, and writes back to your systems. Patients talk to you. AIDN does the work.
Buy vs build
Why not just build it?
Because patient communication is not your core, and it never stops changing. AIDN gives you the control of building it yourself without the cost, maintenance, or roadmap quarters.
Build yourself
Heavy ownership
Hiring AI, integration, compliance, and support teams
01Maintaining prompts, tools, models, QA, and uptime
02Long delivery cycles before the first patient workflow is live
03Ongoing cost every time the platform or workflow changes
04Configure AIDN
Launch faster
Control of building it yourself
None of the cost or maintenance
Everything yours and portable
Never trapped
Faster launchGoverned by designFits your platform stack
How we start
Start with one market. Prove it. Scale.
You see the numbers before you commit further. From there we expand across markets and agents on your timeline.
1
One market, one workflow
Usually cold-lead re-engagement or no-show recovery. A single measurable place where your funnel leaks.
2
Measured against a control
A holdout group shows real incremental lift, not vanity numbers. Proof before commitment.
3
Scale on your timeline
Expand across markets and agents once the numbers are in. You set the pace.
Results
The numbers you take to your exec team.
Every pilot is measured against a holdout control, so the lift you report internally is real, not a vanity metric.
–%intake completion rate, in live useagainst a 20–30% industry standard
fewer no-shows
Projecteddormant leads re-engaged
Projectedlower cost per booked patient
ProjectedProjected ranges based on comparable WhatsApp automation deployments and industry benchmarks. These are estimates, not guarantees, and are replaced with your own live numbers after the pilot.
Platform pilot
Let's scope your pilot.
Tell us where your funnel leaks and which market to start in. We will come back with scope and pricing fast.
Response within 48 hoursNo obligationSouth Africa & United Kingdom