We may collect information that you provide directly through the website, including your name, email address, clinic or company name, role, and any message you submit through a contact or demo form.

We may also collect limited technical information such as browser type, device information, referring pages, pages visited, and general usage activity to understand how the website performs.

• Contact and demo-request details submitted by you.
• Business details needed to respond to partnership or clinic inquiries.
• Website usage and diagnostic data used to improve performance and reliability.

We use information to respond to inquiries, schedule demos, evaluate partnership opportunities, improve the website experience, and communicate relevant updates about AIDN.

Where AIDN is used by clinics or platform partners, patient-related data is handled according to the applicable agreements, data-processing terms, and privacy obligations agreed with that clinic or partner.

• To communicate with clinics, EHR partners, and prospective customers.
• To operate, maintain, secure, and improve our website and services.
• To support compliance, security monitoring, and operational reporting.

We do not sell personal information. We may share information with trusted service providers that help us operate our website, host infrastructure, process communications, manage scheduling, or provide security and analytics services.

Service providers are expected to process information only for the purposes we authorize and to maintain appropriate safeguards for the information they handle.

• Website hosting and infrastructure providers.
• Scheduling, communications, analytics, and security tools.
• Professional advisors or authorities where required by law or necessary to protect rights and safety.

We use administrative, technical, and organizational safeguards designed to protect information from unauthorized access, misuse, loss, or disclosure.

We retain information only for as long as needed for the purposes described in this policy, to meet legal obligations, to resolve disputes, or to maintain legitimate business records.

• Access controls and secure operational processes.
• Encryption and infrastructure safeguards where appropriate.
• Retention limits based on operational, contractual, and legal needs.

Our website may use cookies or similar technologies to support core website functionality, understand aggregate usage, and improve performance.

You can control cookies through your browser settings. Some website features may not work as expected if cookies are disabled.

Depending on where you are located, you may have rights to access, correct, delete, restrict, object to, or request portability of personal information.

If we process information on behalf of a clinic or platform partner, we may need to coordinate with that organization because they may be the primary data controller for that information.

• Request access to information we hold about you.
• Ask us to correct or delete information where applicable.
• Object to or restrict certain processing where local law provides that right.

We may update this Privacy Policy from time to time to reflect changes to our website, services, legal obligations, or operational practices.

The latest version will be posted on this page with the updated date shown above.